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Frequently asked questions

Campout Duffle

Are there instructions for pitching the tent?

Do you wash the sleeping bags between use?

Will it fit in the trunk of my rental car?

Delivery & pickup

When will I receive the gear?

Do I need to be home for delivery/pickup?

Am I charged for delivery/pickup days?

Can I pickup/drop off my rentals instead of having them delivered?

Rental policy

How do rentals work?

Can I just rent a sleeping bag and/or tent?

Can I just rent add-ons?

What is the cancellation policy?